My CCTV camera has stopped working after a power outage. What should I do?

My CCTV camera has stopped working after a power outage. What should I do?

Restoring Vigilance: Resolving CCTV Camera Issues after a Power Outage


Experiencing camera failure after a power outage can be unsettling, leaving your property vulnerable. Delve into the possible reasons behind this occurrence and learn how to troubleshoot and rectify the issue to regain the surveillance capabilities of your CCTV camera.

Possible Causes:

  1. Power Surge: A sudden surge of electricity during power restoration might have damaged the camera’s internal circuitry.
  2. Power Supply Disruption: The power outage may have interrupted the camera’s power supply, leading to a complete shutdown.
  3. Firmware Corruption: The camera’s firmware might have been corrupted during the power fluctuation, causing it to malfunction.
  4. Network Configuration: The camera’s network settings may have been reset during the power outage, impacting its connectivity.

Step-by-Step Troubleshooting:

  1. Check Power Supply: Verify that the camera is receiving a stable power supply by inspecting the power adapter or PoE (Power over Ethernet) connection. Replace any faulty power cables or adapters.
  2. Reboot Camera: Disconnect the camera from its power source and wait for a few minutes before reconnecting it. A simple reboot might resolve minor glitches.
  3. Inspect Circuitry: Examine the camera’s internal circuitry for visible damage or signs of a power surge. If any components appear damaged, seek professional assistance.
  4. Firmware Update: Check for available firmware updates for your camera model on the manufacturer’s website. Update the firmware to fix any potential corruption issues.
  5. Reset Network Settings: If the camera is IP-based, reconfigure its network settings, including IP address and port forwarding, to restore connectivity.
  6. Test with Different Power Source: If possible, try connecting the camera to a different power source or PoE switch to rule out power supply issues.


When your CCTV camera stops working after a power outage, timely troubleshooting is crucial to ensure the swift restoration of surveillance capabilities. By inspecting power supply connections, rebooting the camera, updating firmware, and verifying network settings, you can address common issues that arise from power disruptions. In cases of severe damage or technical complexities, it’s best to seek assistance from a professional CCTV technician or the camera’s manufacturer. Regular maintenance and proactive measures can help safeguard your CCTV system, ensuring it remains a reliable tool in securing your property and providing peace of mind.

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